Disaster Resources2017-09-13T15:33:17+00:00

Disaster Resource Center

AgsReward and our parent, Hurst Lending and Insurance, are committed to serving the communities in which we reside and operate. Hurricane Harvey and Hurricane Irma continue to have a direct impact on our friends and neighbors.  The resources listed here are some we hope will be valuable to those seeking to recover from storm and flood damage.  If you know of others, please feel free to post them below in the comments.

Disaster Relief Loans

There are several loan products available to help homeowners seeking to re-build or purchase a new home. You can find more information on some of those programs here:


https://www.sba.gov/loans-grants/see-what-sba-offers/sba-loan-programs/disaster-loans – for businesses and residences


Mortgage Help

Fannie Mae and Freddie Mac are offering loan support for those affected by Hurricanes Harvey and Irma.  If you are affected, you may be eligible to temporarily stop making monthly mortgage payments for up to 12 months. At the end of this break period:

  • You won’t have late fees
  • Your credit rating will not be affected
  • You won’t have to catch up on you all your payments at once

For information, contact your mortgage servicer (the company where you send your monthly payments) to discuss your circumstances. Contact information should be on your mortgage statement, or you can look it up at www.mba.org/news-research-and-resources/hurricane-relief.


Federal Emergency Management Agency (FEMA) Resources

Website: https://www.fema.gov/

Phone Numbers:

  • (800) 621-FEMA
  • (800) 621-3362

Hours of Operation:

  • Every day, 7:00 am – 11:00pm ET

FEMA Hurricane Harvey Resource Center:



FEMA Hurricane Irma Resource Center:



File a FEMA Claim:



Salvation Army


Local Centers:



U.S. Department of Housing and Urban Development



  • (800) 569-4287



National Flood Insurance Program – For flood insurance policy holders:



  • (800) 621-3362

Hours of Operation:

  • 8 a.m. to 6 p.m. (CDT)



Texas Department of Insurance’s Consumer Help Line – Help with filing a personal insurance claim:



  • 800-252-3439

Florida Office of Insurance Regulation


Florida Division of Emergency Management



  • 800-226-4329

Western Union

  • Fee-free Western Union Money Transfers U.S. to the state of Texas via retail Agent locations and telephone money transfer from Sunday August 27, 2017.
  • Fee-free consumer donations to American Red Cross via WU Quick Collect from Sunday, August 27, 2017.
  • To donate, consumers complete the blue Payments section on the WU or Quick Collect form, using “American Red  Cross” as the Company Name, along with “Hurricane Harvey Relief” in the Account Number field.



United States Postal Service


Federal Trade Commission


American Bar Association